Shipping policy

Last Updated: 13.04.2026

Thank you for shopping with us! Below you will find the details of our shipping process, including timelines, costs, and other important information.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information (only if tracked shipping option is selected).

If we experience a high volume of orders or unforeseen delays, processing times may be extended. In such cases, we will notify you promptly.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

All Shipping (Europe): 5-12 business days
All Shipping (United Kingdom):3-7 business days
International Shipping: [7–21 business days]

Delivery times are estimates and may vary depending on your location and carrier delays.

3. Shipping Locations

We currently ship Globally,

If your location is not available at checkout, please contact us at [your email address].

4. Order Tracking (only applicable when tracked shipping is selected)

Once your order has shipped, you will receive an email with a tracking number. Please allow up to 24–48 hours for tracking information to update.

5. Customs, Duties, and Taxes

For international orders, customs duties and taxes may apply. These charges are the responsibility of the customer and are determined by the destination country’s regulations.

6. Shipping Delays

We are not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances such as weather conditions or natural disasters.

7. Incorrect Shipping Addresses

Please ensure your shipping information is accurate at checkout. We are not responsible for orders shipped to incorrectly provided addresses. Additional fees may apply for reshipment.

8. Lost, Stolen, or Damaged Packages

If your package is lost, stolen, or arrives damaged, please contact us at goldenmilepadelclub@gmail.com within 7 days of delivery. We will work with the shipping carrier to resolve the issue.